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BILINGUAL SOFTWARE IMPLEMENTATION MANAGER

OVERVIEW

  • Industry         Retail POS Software reseller and integrator.
  • Job Title        Implementation Manager
  • Status:          Permanent - Full Time
  • Location         Madison Avenue  - NYC

SOFTWARE

  • We distribute and implement a POS software provided by a leading european software editor.  
  • This Software is used by the most prestigious retail brands worldwide.  
  • This is one of the most comprehensive and configurable solution on the market:
  • Sales - CRM - Supply Chain - Demand Planning - Reporting - Wholesale - Franchises . . .
  • We provide a full array of service with the solution:
  • Hosting - Support - Maintenance - Upgrade - Customized Modules - 3rd party integration….

YOUR MISSIONS

1) Implementation

  • Functional & Technical Analysis in a retail environment.  
  • Software Configuration
  • Data Normalization & Migration
  • UAT - Key Users Training - Level 3 support.

2) Business & Leadership

  • Manage clients on IT & Business Sides
  • Manage vendors & Partners - Manage budgets
  • Act as a true with leader within our team.  
  • Lead pre-sales demo

3) Innovation

  • Improve Documentation - Work with sales to develop new business avenues.
  • Create script with our developers team to automate our processes
  • Participate in developing 3rd party integration tools.  

YOUR PROFILE

  • Previous success in a similar position
  • Strategic thinker - Ability to execute at the tactical level - Entrepreneurial and risk-oriented.
  • Ability to understand retail processes
  • Sales - Customer Services - Supply Chain - CRM - Loyalty Program - Back Office….
  • Excellent written - Oral communication skills  - Ability to learn quickly and speak with confidence.
  • Understanding of the dynamics of small & high-growth companies - Ability to work in a rapidly changing environment.
  • Fluent in french a big plus
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